Welcome to our web presence...
In the past we received orders in a number of different ways: through the door, online, via emails, phone calls, and faxes. With this website we have created a more efficient and cost effective ordering system. It has reduced costs and improved accuracy.
You are a valued customer, but we need your help. We need some information from you. Click on "Sign in" in the upper right hand corner. On the left side is "Create an Account". Enter your email address underneath it, and click the "Create an Account" under your email address. A new screen will appear asking for your personal information. Please complete this one-time form and click on "Register".
Call us to finish the process so you can place an order. This is a security measure to make sure your account is not being set up by an unauthorized person. You will receive an email confirming your account has been activated. That's your signal you can login with your password and place orders.
Our direct, in-house Website Support can be reached at 214-550-5061. We are here Monday - Friday, 8:30am - 5pm Central Time.
We hope you love the changes!
You are welcome to change the password and edit your other account settings within the new store any time. Go to "My Account" on the navigation bar, and select "My Personal Information".
To place an order, go up to the navigation bar, and place your cursor over "Ordering". Several options will present themselves. You can begin the order process here, or you can wander around the site, and see some helpful tools, "How To" videos, templates, and other resources available at your finger tips.
Your next order will go smoothly. The new system is much more modern, and we hope you find it very easy to use. Give us a call if you have any questions.
Here is a run down of the improvements:
- All pricing is hidden from the public.
- Sales Tax is automatically removed from your order if you are set up as an exempt reseller with us.
- The ordering process will generate more accurate orders.
- Ordering is available 24/7.
- The eCommerce store is much 'smarter' in many small ways.
- Track the progress of your orders online.
Please enjoy the store when you have your next order! The ordering process changed, but we are the same.
We are the same company you've ordered from before. We are the same people, the same products, but we are hoping to improve our service as a result of our ordering process. So try us out.
We think you will find our website a valuable resource for ordering. Whether you need to get pricing for a customer, information about a particular product, or the options available, you will find a growing library of templates and videos to help you do your job faster, easier, and producing better results.
See you next time your customer needs an order placed!
Please tell us what you think
As with everything we do, customer feedback is essential. Please let us know what you think of the new website and other changes. Just write to firstname.lastname@example.org anytime.